Shipping/Return Policy

ESTIMATED DELIVERY TIMES:

DOMESTIC ORDERS 

(within the US)

 

USPS FIRST CLASS MAIL:   2-5 business days

USPS PRIORITY MAIL:        1-3 business days

USPS PRIORITY EXPRESS:  1-2 business days

   

INTERNATIONAL ORDERS

 

USPS FIRST CLASS INT'L MAIL:   7-21 business days

(Shipping time varies by country. Customs clearance can also affect shipping time.)

USPS PRIORITY MAIL INT'L:        6-10 business days

USPS PRIORITY EXPRESS INT'L:  3-5 business days

 

*** If you prefer a different shipping method (UPS, FEDEX, DHL, etc.) please feel free to contact us so we can discuss your options.
We can also provide insurance for an additional cost.
Please allow 3-5 business days to process your order. (this does not include shipping  time).
Tracking numbers are provided on all orders. We are not responsible for any custom fees on international orders, as well as lost packages upon transit.
All our jewelries and accessories come in a nice gift box/satin pouch ready for gift giving.
Invoices/receipts are only available upon request.

 

Returns and exchanges: 

We do accept refunds/exchanges/returns within 14 days of receiving your order .

****Please send us an email to proceed with the return process****

Exchanges and returns are accepted as long as items were never worn/used and in the same condition as we have sent it.

Refunds are issued minus the shipping fee incurred.

In case an item is damaged upon acceptance, please send us a picture via email and we will send a replacement item or process a refund right away.

Our customer's satisfaction is always our top priority.

Thank you so much for your support!